Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of meanleap.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product so making came another more I had another and worked
Wonderful product, exactly as The picture. Charges Everything accordingly and in The same time.
The quality is excellent, the order came in a week. Recommend!
Very high quality But not working with Samsung watch 3
I haven’t tried it much yet but all the devices charge at once, perfect for me who I hate to plug everything in and I always go without battery, you put it there at night and in the morning it’s all loaded
Charging the phone and headphones works, the watch does not charge. 🙁
as describtion,and fast!so good!
The parcel is tracked. Everything works fine!!!!!
Excellent, just like the description.
Very good quality. Quick delivery.
Good quality but not working with samsung galaxy watch.
Incredibly fast and better impossible! Very good design and materials. Perfect Performance: I have tried connecting iphone and iwatch at once and charging perfectly. And the store, unbeatable! I bought the product with a target erronea address selected. I sent him a message right after I already made the payment, and he corrected my mistake and sent me the product to my correct address that I provided. No doubt, if I need anything else, I ‘d buy it from this salesman one and a thousand times more.
Unfortunately, there was no space for AirPods. Maybe 9V adapter would help, but I refused to buy it, only to protest. Opened a dispute, the store himself contacted me, tried to help me, but eventually returned 6 $. Nice to deal with good faith people.
As for now, product as descripted fast received, works well.
Very good quality, works with the 3 supported! I recommend
Well packed, works very well for iPhone 11 pro Max, but for iPhone 12 Pro Max is very complicated, believe the size sometimes the problem loading. Tried contact but not solved my problem. Apple Watch very well and the charges Xiaomi headphones. Hope launch a new model that comporte iPhone 12 Pro Max
Perfect! Very happy with it
All perfect and fast shipping. Thank you
Seller serious, good, I recommend
Excellent docking station, the only minus block is still 1A
Супер!Красиво подсвечивается.Все заряжает.
Ha dejado de funcionar el cargado del móvil en tan solo 2 días de funcionamiento
Works perfectly, fast shipping
Great Product, works great, fast shipping to Canada
Everything came in time. Charging Station Super everything works. Seller recommend
Packed well. Everything works. Recommend
arrived super fast and charges really quick A+++
All the stuff is perfect and functional. With adapter.